Customer Reviews

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We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Kennedy Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.


We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?


Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Kennedy Ford.

Kennedy Ford
Excellent
4.6
Rob Hannah was very helpful and friendly. He took the time to work with us and help get the best deal possible.
We are thrilled with our gently used purchase from Kennedy Ford and for Rob Hannah for going above and beyond in helping us to get this vehicle! When your salesman understands your time restrictions and brings the car to you to see and test, that’s when you know you are working with the right person - thank you Rob.
Amazing experience , just bought a truck. The sales representative. Bobby was the best . He went above and beyond for us to have the best experience. Thank you Bobby
Excellent service from Bobby and Amanda. Made the process easy and painless
Response from the owner: Hello Andrew, thank you for the 5 star review! We're happy to hear you had a great experience with us.
We recently purchased a used Ford Fusion Plug-in Hybrid at Kennedy Ford. We are so very pleased with our purchase. Brittny was our Sales Consultant and she was a wonderful professional. Very responsive to our inquiries and showed great knowledge about the vehicle itself. Never once did we feel pressured by her. In these times where poor service has seemed to become the norm, all of the staff at Kennedy certainly proved that they are indeed the exception. Thank you Brittny, Massimo and David for the great experience.
Response from the owner: Bonnie, thank you for the 5 star rating and review. We appreciate your kind words! Thank you for choosing Kennedy Ford.
Alex Pulido and Amanda McGivern both were professional and provided me with the best service I have ever experienced in my life with purchasing a car. Not only was it simple, easy and quick. They made the process extremely pleasant. Within 2 days from entering the showroom I was able to secure my car. I would highly recommended Alex and Amanda to anyone and I will be definitely returning back if I ever think of getting a car. Great job ladies!
Response from the owner: Hello Fatima, thank you for the review, we're happy to hear you had such a great experience with Amanda and Alex.
Alex was fantastic! Super knowledgeable and professional. She made this experience such a positive one! Thank you Alex!!!
Response from the owner: Ashlee, thank you for the 5 star review and for choosing Kennedy Ford!
Over the years I have purchased or leased a number of vehicles from Kennedy Ford. I have never had a bad experience. The entire Team is very attentive and informative and it is a 'no pressure' atmosphere. When you go, ask for Chris Cheevers, he was awesome in getting me my new F150 excatly as I needed it and very quickly.
Response from the owner: Hello Ian, thank you for your continued business. We're happy to hear you've been coming back to us for years! We hope you're enjoying the new F-150, we hope to see you back for your vehicle service needs.
Exceptional Service from Sena - Stress-Free Car Buying ExperienceI recently had the pleasure of purchasing a Bronco from Sena, and I cannot express enough how grateful I am for her exceptional service. After enduring a car crash a few weeks ago, the thought of navigating through the car buying process was daunting. However, Sena's compassion and understanding made all the difference.From the moment I shared my situation with Sena, she exhibited genuine empathy and compassion. Throughout the entire process, she prioritized my needs and ensured that I felt comfortable and empowered in my decisions. Unlike previous car buying experiences where I felt rushed and pressured, Sena took the time to thoroughly explain all my options, making me feel confident in my choice.On the day of pickup, Sena went above and beyond by providing a detailed walkthrough of the vehicle and even left thoughtful treats in the car—a heartfelt gesture that I truly appreciated. It's these small touches that make any experience unforgettable.I highly recommend her to anyone in search of a stress-free and enjoyable car buying experience. Thank you, Sena, for your outstanding service! I LOVE MY BRONCO!
Response from the owner: Hello Nicole, we're thrilled to hear about the great experience you had with our dealership. Thank you for choosing Kennedy Ford. Hope to see you back for all your Bronco service needs!
My lease was coming up and needed some advice on what my options were, luckily I was put in touch with Chris Cheevers. He responded quickly to all of my questions and was very helpful finding me the right vehicle. I've been a customer with Kennedy Ford since 2015 and will continue to be one in the future.
Response from the owner: Colin, thank you for your continued business. We hope you're enjoying the new Bronco!
I recently picked up a new Bronco from Kennedy Ford, and it was a great experience. Kevin Collins in sales was the most knowledgeable and helpful salesperson I’ve dealt with to date! It was very refreshing to talk to someone in sales who’s a car enthusiast, and actually knew about what he was selling. He wasn’t pushy at all, and made sure the process of ordering and taking delivery went smoothly. To top it off he answered every question I threw at him right away, even on his days off. I’d highly, highly, recommend anyone in the market for a new Ford reach out to Kevin. I’m not one to usually leave reviews, but Kevin and the team definitely earned this one!
Response from the owner: Daniel, thank you for the kind words. We're happy to hear you had such a great experience at our dealership. Please reach out if you need anything throughout your ownership time, we're here to help!
I'm leasing my business vehicles since 2018 at KENNEDY FORD and 100% satisfied with my experience. Just got my new 2024 Ford F250 truck. Special thanks to Loyalty Manager Chris Cheevers who run the process fast and smooth, I'm REALLY HAPPY having business with him and all other KENNEDY FORD Staff. I'm definitely come back next time and DO HIGHLY RECOMMEND this place to everyone.
You’ve got to buy/lease here !!!All my family have a great experience of buying and leasing vehicles for Work and Fun at Kennedy Ford since 2018. Want to thank all personnel of Kennedy Ford dealership, especially Loyalty Manager Chris Cheevers, who just handed the keys from my new 2024 Lariat Super Duty F250.Chris is very professional and responsible, highly recommend him to be your next vehicle sales manager.
We just purchased 4x F150 from the Kennedy Ford dealership and was provided with amazing customer service.Thank you so much Chris for all of your assistance.
From the moment we reached out Chris, he provided exceptional service. Walking us through the process and helping answer any inquiries we had while making sure we had all the information in front of us.It was a great experience buying a used car from Chris Cheevers.
Chris and Amanda were great to deal with, trading in my 2018 Explorer for a 2021 Explorer. I am very pleased with the transaction!
I really enjoyed the service and assistance I received from Matthew and Massimo. I love my new Ford Escape!
On behalf of ERD METAL CANADA INC., we are happy to work with Kennedy Ford. We are Ford user since 2019 and dealt with different Ford dealerships. After trading in our company truck, our order 2024 F150 King Ranch has been delivered professionally.During the process, Brittny was responsible from our order. She made an amazing job, kept us informed all the time, amazed us with her patience and professional approach. She is the one that cares about the customer and adds value in Ford brand.Happy to work with her and Kennedy Ford.Never lose her.
I came from out of town to get a rare preowned model (non-Ford). Short of delivering the vehicle to my city, they did everything they could to make it a smooth experience. The Sales Rep, Cristina, researched the off-brand model well, to answer all my questions. They made sure there was a second set of keys and Plugin Charger ready for pickup day. Massimo was our Finance manager, he was very open and honest about the process. Overall I was wowed by the service here for buying an off-brand model, especially with the extra tire warranty included!
We purchased a Mustang Mech E and an Escape for our small business. Our sales representative Sena was amazing. She went through all the details of vehicles. We left the dealership with a lot of knowledge on electric cars. Dylan and Massimo were also super helpful. Dream team made our experience very pleasant.
I am very happy to deal with you . Good service , Brittny thank you for what you doing for me you’re the best 🥰
I leased my new Mustang GT from Kennedy Ford today and the service was fantastic. Matthew Jackson and Amanda McGivern were both extremely helpful, professional and friendly. The experience was very positive throughout. This is the second car in a row I lease from Kennedy Ford, and I will most certainly come back here when it’s time for another car in the future
I had the the pleasure of dealing with Mathew looking at options of leasing vs buying he was amazing forthright and honest I definitely would recommend this kind gentleman as he I am sure would make things easier to understand 😀
I recently bought a Honda Accord hybrid car very good service and very polite customer service the representative MATTHEW JACKSON is very helpful and good dealing with us thanks for the good service and also the home delivery
Very happy with my Ford Transit purchase from Kennedy Ford. Senna, Dave, and Massimo worked with me and provided top notch customer service. The entire process from beginning to end went smoothly - Clayton was also great to deal with. Thank you Kennedy Ford!
The service provided by Matthew and Amanda was absolutely amazing, I purchased a 2022 F-250 and the entire process smooth and efficient !
Had a great experience with Matthew and Amanda. Excellent customer service!
Matt Jackson was beyond helpful with our purchase. I saw the posting online and he began providing information with all details for the vehicle. The process was made very easy for us being out of town. We drove from Windsor, the car was clean, detailed and ready for pick up with no concerns. Thanks for making this such an easy and smooth process. My dad is very happy with the car and price.
Just bought my first car and the team at Kennedy Ford was great to work with. Matt and David helped me find the vehicle I was looking for and Massimo was very knowledgeable and made it very easy. Overall great experience!
Excellent experience with Kennedy Ford and Brittny Flynn-Cluppel. We purchased a used car. Communication was quick and frequent, the process was easy. Brittny was great to deal with. The car was ready for us to see and test drive and ready for pick up on the delivery day. She followed up with us to ensure everything was okay the following day. Never felt pressure to buy, it’s one of the better experiences we have had with a dealership.
I had a great experience with a new vehicle purchase recently at Kennedy Ford. I am a long time customer of this dealership, and although I hadn't purchased for a number of years, I can say that the quality of the customer service is still excellent. I received patient, personalized service with staff up and down the line who were ready and willing to answer all questions and concerns that I had. The vehicle was delivered as promised and in pristine condition, which is very much appreciated.Buying a car can be a stressful experience, however I have always felt very comfortable at Kennedy Ford and this recent experience was also excellent. David Nourse and his staff are knowledgeable, professional and deliver on their promises. Relationships matter at this dealership and that is much appreciated for such an important purchase.
We just purchased a 2017 Ford Mustang GT Coupe from Kevin Collins at Kennedy Ford. We have been buying vehicles for years and Kevin is one of the best sales consultant we have worked with. Massimo Palmese was our financial manager and he was awesome too. Their customer service was above and beyond. Thanks guys for the great experience! We highly recommend Kennedy Ford for your next vehicle purchase!
I just picked up my 2023 Ford F150 XLT I’m so happy with my purchase. Thank you very much Habib and Massimo top-notch service. I will certainly be coming back for my next future truck. Thank you Kennedy Ford.
Five star for Kenedy Ford at 280 South Service Oakville, especially for the sales representative Matthew Jackson and Amanda, great service and very detailed guidance to me for my new car purchase.It’s sure to get back to them again in future when buying cars and introduce them to other consumers.
⭐️⭐️⭐️⭐️⭐️I recently purchased a new car from Matthew and Massimo, and I couldn't be happier with the service they provided. From the moment I walked into the dealership, they were attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle.Matthew and Massimo took the time to understand my needs and preferences, and they made excellent recommendations based on what I was looking for. They were patient and never made me feel pressured to make a decision. They guided me through the entire process, answering all of my questions and providing valuable insights that helped me make an informed decision.Their professionalism and expertise were evident throughout the entire purchasing experience. They were transparent about pricing, financing options, and additional features, making sure I had all the information I needed to make the right choice for me.Furthermore, their commitment to customer satisfaction was exceptional. Even after the sale was completed, Matthew and Massimo followed up with me to ensure that I was satisfied with my new car and to offer any additional assistance if needed.Overall, I highly recommend Matthew and Massimo for anyone looking to purchase a new car. Their dedication, integrity, and knowledge of the automotive industry truly set them apart. I am grateful for their outstanding service and for making my car-buying experience a smooth and enjoyable one. Thank you, Matthew and Massimo!
The Kennedy Ford Group with sales associate Matthew Jackson did a great Job. They gave me an extremely fair price (I shopped around to be 100% sure of that). They worked very diligently to confirm the transaction went through seamlessly with no issues.
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