Customer Reviews

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We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Kennedy Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.


We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?


Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Kennedy Ford.

First Class service from Steve Hardnup
Amazing service - Tiarnan is a excellent…honest and got delivery done fast 👍
Kathy
Kathy
05/18/23
Sadie Watson at Kennedy Ford made buying my new car an enjoyable experience. Sadie was professional, knowledgable and personable.
Diane Drolet
Diane Drolet
05/10/23
Chris Cheevers was so persistent at getting me the Ford I was looking for. Not many Edges left in the colour I wanted but he didn’t give up. Happy to have picked it up today and Chris patiently walked me through all the features and connected me to the Ford pass app - technology has definitely improved since I bought my last car 7 years ago. Loving that wonderful new car smell! Thank you Chris for taking care or me and making the trade in easy.
Kent Pillott
Kent Pillott
05/09/23
With "service" being somewhat questionable in today's day, this crew has it mastered with an absolute 12/10! I special shout out to Dave, Sadie and Gerardo for exceeding my expectations while patiently awaiting our 2023 Bronco Raptor. The service and after services has been phenomenal. I would HIGHLY recommend you reach out to the folks at Kennedy Ford for all your vehicle requirements. I'll be a returning customer for certain!
Sam McKee
Sam McKee
05/04/23
I had a wonderful experience with Kennedy Ford as I renewed my lease. Chris made the process extremely easy and I couldn't be happier.
Wilson Munoz
Wilson Munoz
05/03/23
I recently purchased a new vehicle at this dealership and I was amazed by the exceptional customer service provided by sales representatives Alexandra and Gerardo. Alexandra’s extensive knowledge of the models and her warm demeanour made the car selection process a breeze, while Gerardo’s expertise in financing options ensured I got the best deal. Their genuine care for my satisfaction, alternatives and professionalism made me feel like a valued customer. I highly recommend this dealership for your next car purchase and don’t hesitate to reach out to Alexandra and Gerardo for an incredible car buying experience.
Tessa Mander
Tessa Mander
05/03/23
Chris Cheevers was so helpful and accommodating and set me up with my first car!!! Amazing experience 10/10
My husband and I had the best experience with Kennedy Ford. We were greeted by David and immediately felt like he genuinely wanted to help us. Alex found our Ford Bronco and made it extremely easy to get the price down to what we could afford. They gave us top dollar for our lease buyout. I honestly don’t think we’ve ever had service this great when buying a vehicle. I highly recommend this dealership. Great job!
Diana Yakhni
Diana Yakhni
05/01/23
Thank you to Sadie Watson for your prompt and professional service. I highly recommend Kennedy Ford to anyone looking to purchase a new vehicle!!
Katie Larsen
Katie Larsen
04/29/23
I recently picked up my 2023 Ford Bronco from Kennedy Ford and I could not be happier. There was a wait list for the Broncos but Chris Cheevers in Sales kept me updated regularly regarding the progress of my new vehicle. He was wonderful to work with and made sure I was familiarized with all of the fancy features of my new car! Amanda in finance was exceptional, personable and thorough when discussing the financing options for my new Bronco. I could not be happier!
Alex and David were committed to providing me with a high level of service. They treated me with respect and worked diligently to ensure that the deal was done. Alex and everyone went above and beyond to make the car-buying process a positive experience. the attention to detail that Alex and David provided was fantastic. Going over all the details and setting the right expectations ensuring that there are no surprises down the road. Alex took the time to understand my needs and to make sure that I was comfortable with my purchase. Massimo did a stellar job getting all the paperwork done.Thank you Alex and thank you David and Massimo.
This was a top notch experience from everyone on the floor from Tiarnan to the sales manager to Massimo. Massimo's explanation of details was very much appreciated. I highly recommend Kennedy Ford!
Brian Imeson
Brian Imeson
04/27/23
One of the best buying experiences I've ever had! Chris & Massimo were great to deal with through the entire process. Both gentlemen made the process extremely quick and simple. I have been a long time Ford customer and purchased many vehicles from other dealerships but the team at Kennedy Ford was exceptional! Be sure to visit Kennedy Ford for all your new/used vehicle needs. HIGHLY RECOMMENDED!!
robin ninan
robin ninan
04/24/23
pike jedi
pike jedi
04/21/23
Nice friendly dealership, salesperson Sadie Watson was great to deal with. Smooth buying process. They had the exact car I wanted and now it’s mine. Thanks
Customer Service at its best at Kennedy Ford.Day of purchase: I was referred to Tiernan and found him so helpful and knowledgeable about the used car of my choice. Tiernan was so patient with my thousand questions and if’s and but’s. He managed to get complete safety done in my car which included replacement of all four rotors and brake padsAfter sales: somehow, I came to know that the front rotors had manufacturing fault. It was disappointing at the start because per the sales agreement there is no after sales service for the used car, unless specifically purchased. So, out of my least hopes, I called Kennedy Ford and managed to get hold of Tiernan again. Tiernan managed to get both the front rotors replaced again without any charge. He was able to do so because there was manufacturing fault but still. Imagine the time and effort Tiernan he would have exerted in which he would have pleaded my case with the respective department. Thanks Tiernan and Thanks Kennedy Ford. Awesome experience.
Alan Vaughan
Alan Vaughan
04/17/23
5 star performance from all the fine staff at Kennedy that made my purchase so enjoyable. My lease was carefully explained to me by Chris and Amanda. Alan Vaughan
Aaron
Aaron
04/11/23
We had the pleasure of meeting Alex who was very knowledgeable and gave us all the information we needed for our next vehicle she made the experience seemless. Would highly recommend her as well as go to this dealership for another vehicle all staff was also very friendly
K Zhou
K Zhou
04/09/23
Thanks Chris and Amanda for a smooth new vehicle purchase
Rina Shinchi
Rina Shinchi
04/06/23
Alex was awesome 🙂 she helped me a lot!
Ed Rix
Ed Rix
04/03/23
Tiarnan was awesome!! Listened to all my needs and delivered. Friendly, very knowledgeable, answered all my calls, texts and emails promptly.Professional customer service, calming and made the vehicle purchasing process easy.Thank you Tiarnan and to all the staff at Kennedy Ford!! 5 STARS!
Noor ahmad
Noor ahmad
04/03/23
An amazing experience with Kennedy Ford dealership! Thank you to Maya who was excellent throughout the whole process and helping making this purchase happen.
I recently purchased a used f-150 at Kennedy Ford and had an amazing experience. I want to give a special shoutout to Sadie and Massimo who were absolute pleasure to deal with throughout the buying process. Sadie was quick to follow up on scheduling a test drive and answering all the questions I had regarding the truck. I 100% recommend asking to deal with her if you want an easy going experience! Massimo made sure I had a clear understanding of all the financing options available and never put any pressure on me to make a decision.This dealership is the best!!!
Had a great experience in my new vehicle purchase. Sadie, Massimo, and the Kennedy Ford team were great to deal with.
Tori Brown
Tori Brown
04/01/23
Great experience once again getting into a new lease and a new Ford Edge. Chris and Amanda were great to work with this time around.I’ve been with Kennedy Ford for years because the service is always great.
diana saulez
diana saulez
04/01/23
I have been a customer of Kennedy Ford for over twenty years and have always received exemplary service - this month was no exception!!Chris Cheevers worked tirelessly to find me just the right vehicle which was no mean task in these days of fewer cars. He was patient with my queries and positive in his quest to meet my needs.Thank you Chris, you are a credit to Kennedy Ford.Diana Saulez
Lisa P
Lisa P
03/31/23
I have been leasing cars with Ford for many years but this is my first time dealing with this location. Andre and his team, Chris and Amanda were beyond amazing. They treated me like family. Chris was patient and answered all my questions and made sure every detail was looked after to ensure a smooth transition into my new vehicle. Amanda took her time explaining all the financial aspects and made the whole process simple and quick. Thank you to Kennedy Ford!!! Looking forward to a longstanding relationship!!
No word to describe how amazing service i got here. Both Sadie Watson and David were amazing professionals who helped out the entire way with a large purchase of vehicles. They are professional and very easy to work with. I recommend to anybody who is looking for a Ford to buy here and only here. 5 stars!
Tiarnán Was a wonderful salesman and found the perfect ford for me. From walking in, or driving away, they were very attentive to my needs. Thank you.
Gary Tucker
Gary Tucker
03/30/23
This is the best Ford Dealership in all of southwestern Ontario. For your next Ford just ask for Chris Cheevers, he's the #1 sales guy with you in mind.
Dan Olmsted
Dan Olmsted
03/29/23
Extremely happy with the service I received here! Tiarnán went above and beyond multiple to get me an amazing vehicle in a much faster timeline then I anticipated. He fully answered all questions I had with friendly service. Would highly recommend!
Emily Brown
Emily Brown
03/25/23
I have been to a few Ford dealerships in the area but this one is by far the best. I just bought a car from them and the service was great. I have also used their service department and they were very fair. Maintenance is competitively priced.
B H
B H
03/20/23
I worked with David and Maya to sell my existing Mustang(yes i was close to tears selling my baby), as well as negotiate new deal for a Mach 1. Most communication was initially done over phone and text for approx 2 weeks. Once i visited the dealer i was really surprised how modern and welcoming the facility was - great initial impression. From the moment that you walk into the dealership you are greeted very professionally, offered coffee, and are treated with a great level of respect and courtesy. End to end this was a great experience and i was really confident in making this purchase. Closing the transaction off by meeting with Massimo to finalize the financial pieces of the transaction were once again just great. Zero pressure with additional warranties or hidden add-ons. He took the time to simply ensure we were educated and aware of our options. What really stood out is the attention to detail when i was asked on delivery instructions, as well as when i inquired about the included Mach 1 goodies such as the track day that is included with the car. I really can’t say enough good things about the Kennedy Ford team so far - i am not close to the dealership, but plan on coming back for service visits in the future. Thank you for a great experience!
Hats off to Alex, David and Massimo. Just bought a 2021 F150 Lariat. We had a couple of small hiccups but they were all over them to make sure we were completely satisfied.
Recently we purchased a f150 ROUSH from Kennedy Ford in Oakville and we were beyond happy, start to finish with our experience. From the moment we walked through the doors we were greeted by all staff with a smile and "Welcome". Our sales associate Alex Pulido was a true delight! She knows her vehicles, she's professional, she was willing and able to help us with any questions we had and never once did we ever feel any pressure to buy, but she knew EXACTLY what we wanted and nailed it!Amanda McGivern was our finance director and again, another true delight. She helped make our purchase easy and effortless.We highly recommend Kennedy Ford to anyone needing a new or used vehicle. What an awesome experience we had and many thanks to you all!Ken and Michelle ❤️
We had an amazing experience today with Maya and Amanda. Thank you for making this deal so easy and comfortable. Extremely friendly, couldn't have asked for better treatment.
Great buying experience with Chris Cheevers. This guy knows sales 100%, he was very attentive, met my needs and courteous. Factoring the fact that I made a mistake inquiring at Ford Kennedy as I thought this branch was located in scarborough area. All transactions were made over the phone and online. I didn’t even see the ride I purchased until they delivered it. Strong team they have here. Very satisfied from start to ending. Special thanks to Alex too, he delivered my ride, very courteous man.Online shopping even for vehicles really works specially if you are dealing with someone who knows and have passion for their job. Happy and satisfied customer. Thank you Chris and team!
I had the privilege of working with Alex & Gerardo. Both of them were very accessible to answer all my questions and accommodate my needs. Alex & Gerardo provided me with exceptional customer service.
Love my new 2020 mustang, Great experience!! Chris & massimo were awesome in making a purchase go easy very informative and willing to answer any question you may have. Definitely recommend Kennedy ford to anyone looking for a new or used vehicle!!
Monica Neto
Monica Neto
03/09/23
Alex was super helpful and such a pleasure to work with. Her genuine customer service is hard to match for sure! Happy to see an intelligent, kind and personable woman in sales at Ford.
Nick Morris
Nick Morris
03/08/23
A great dealership to work with. We had a great experience purchasing a truck from Kennedy Ford. Our salesperson, Alex was very helpful and guided us through the sales process with professionalism. Highly recommended.
R McNam
R McNam
03/07/23
Alex Pulido helped me find the perfect F-150, and staff are very professional and helpful.
I bought a GT350 from these guys 5 years ago, I still come in for parts and service. Mark Giblin was my salesman, very easy to deal with and a nice guy. I even remember him calling me after purchasing the vehicle to see how I was enjoying it, which was a nice touch. Parts counter is easy to deal with, I call ahead for what I need and when I walk in its already all set aside for me ready to go. This is a top notch operation all around.
Hi I had a wonderful experience over there with them, especially with Maya and Amanda they are amazing, great facilitate, and great communication. Thanks so much!
Hi I had a wonderful experience over there in your showroom especially with Maya and Amanda I wished I got car from you but due to personal reasons couldn’t love to come back and refer others here for your kind gestures .
Cyril Power
Cyril Power
02/27/23
My wife(Lori) and I had the privilege of working with Maya at Kennedy Ford. Maya was very accessible to answer our questions, accommodate our needs and put our minds at ease (after a car accident that left our previous vehicle “written off”). It was her great customer service that made our decision to travel from Barrie to purchase our Ford Explorer and we will definitely go the distance again. Sincere thanks and appreciation Maya.
Thank you, Steve, for getting us a great new Bronco at a great price. All the best
I cant say enough good things about Maya and David. My purchase was made so seamless and easy. Any questions or concerns I had were promptly answered and to my satisfaction. They made my dream come true thank you!
Funny enough I bought a Hyundai from them. Great service, fast communication and was treated fairly when pricing was involved. A special thank you to my salesperson Maya who did a fantastic job working on my behalf and getting the best deal possible. Excellent service overall!
Ben Gichard
Ben Gichard
02/08/23
Being in the automotive field myself, dealership experiences can be very hit-or-miss for me. Tiarnan was incredibly knowledgeable and relatable, and the rest of the team was exceptional as well. They helped get me into exactly what I wanted, and I would happily purchase another vehicle from Kennedy Ford 👍
Ken Veerman
Ken Veerman
02/08/23
I have been looking at the 2023 Ford Raptors. On Saturday my son and I walked through the doors at Kennedy Ford and were greeted by manager David M.I told him what we were looking at and they had a brand new 2023 Ford Raptor in the new Avalanche Grey right in the showroom. David introduced us to salesman Tiarnan. I was very interested but was concerned that with the big 37 inch tires that the ride would be rough and noisy. Tiarnan said I have a 2022 demo you can take for a ride. So off we went and we were very impressed. So we sat down with Tiarnan and David, I told them I was interested in trading my 2020 GMC AT4. They appraised it and gave me a very fair price. I left and came back with the whole family to get their opinion as well. They liked it and now it is in the driveway. I am 59 and have bought more vehicles than I can remember and have also been in the auto industry. I must say the professionalism by David, Tiarnan and business manager Amanda was well, over the top. David, hats off to you and the crew at Kennedy Ford for an exceptional experience and I would highly recommend them to anyone looking for a great buying experience. Cheers
MrJamesjedi
MrJamesjedi
01/31/23
Jim at the service desk was excellent. He also made me laugh. Thanks for the great service.
James Nelson
James Nelson
01/30/23
Kennedy Ford exceeded my expectations and went above and beyond to make my purchase experience a good one. My thanks to their amazing team but especially Steve and Massimo.
If I could give Steve a 10 I would. He answered all our questions. I would definitely buy from Steve again.
DAN Holmes
DAN Holmes
01/23/23
I spent the last 4 months looking for a new vehicle. I finally found what I was looking for at Kennedy Ford. I was happy with the service.
Mark Novosel
Mark Novosel
01/23/23
We had an excellent experience at Kennedy Ford from beginning to finish. We felt very welcomed. Tiarnan was very friendly and knowledgeable. We are extremely happy with our purchase of the 2017 Ford Fusion. Thank you Kennedy Ford
Sadie Watson was very friendly and helpful.
The Kennedy Ford Sales team were awesome. Alex made my wife and I feel very comfortable. Her knowledge and professionalism always has the customer in mind.My family has dealt with Kennedy Ford for decades and we will recommend them to everyone who ask " where did you get the fancy truck?".
First time buyer at Kennedy Ford, excellent people here we dealt with Chris Cheevers and he was excellent from our initial visit to delivery of our Edge ST. Very welcoming dealership will be returning once we decide on our next vehicle purchase. Also special thanks to Amanda in the delivery of our ST today very professional personable.Thank you Chris & Amanda we are very Happy with our dealings with the dealership.
The best vehicle purchase I’ve ever had!! Alex was amazing… she answered all my questions, and never made me feel pressured. She helped me find the perfect vehicle for my needs. I’m very happy with my experience and my new F150.
Gary Jiang
Gary Jiang
01/05/23
Just wanted to say thank you for the excellent service I got at Kennedy Ford . From Rob Jenkins in sales to the service guys, Jeff, Chuck, Stan and the body shop guys , who I don’t have names. I picked up my car this afternoon. I really appreciate all you do for your customers. The free rental car while my car was in service is a definite added bonus. You are all great and I will continue to recommend Kennedy Ford !!!!
Great customer service
Gord Petrie
Gord Petrie
12/23/22
This was the first vehicle we’ve bought from Kennedy Ford, and we were very impressed with the professionalism of the dealership. Our salesperson Alex Pulido was extremely genuine and knowledgeable, she helped us select a vehicle without pressuring us to buy. We went to Kennedy Ford on the recommendation from a friend and I’m sure this won’t be the last vehicle we buy here.ThanksGord Petrie
William Reis
William Reis
12/20/22
jdegiuli
jdegiuli
12/15/22
Excellent service from Steve, Massimo and rest of the staff on the purchase of my new vehicle. They made the process easy and efficient.
I had the pleasure to purchase an F150 truck this week with Mark Giblin, he was very informative and answered all my questions. He said if I ever have any questions just call .. I love my truck!!
S
S
12/08/22
Another great experience at Kennedy Ford! Steve & Massimo were great to deal with. They kept the buying process exciting & stress free! Be sure to visit them for all your new/used vehicle needs!
mark jacques
mark jacques
12/07/22
My wife and I bought a 2021 F150 Lariat and we had an amazing experience with Sadie Watson and Kennedy Ford. Sadie was so easy to deal with, answering our questions at all hours and ensured that we were looked after. Sadie made the buying experience enjoyable, she showed us all the features of the truck. We were so pleased with the service that we received. For the next car I will definitely contact Sadie again.
jalderson
jalderson
12/03/22
So I met SADIE WATSON, Product Advisor at Kennedy Ford..... steller customer service! Goes well above and beyond, super knowledgeable, friendly, upbeat and energetic! If you want to be treated in an amazing manner, not taken for every dime, have an open and honest conversation about your purchase.... ask for her! You will be very happy buying from her!
Before visiting Kennedy Ford I had already visited several dealerships in my more immediate area - I live 3 hours away. Sadie Watson greeted me in the show room and it became very obvious that Sadie was a listener who then enjoyed the challenge of finding the vehicle that met my individual needs. She was ready to answer any question and explore all options ... always doing so with a smile. It seemed like it was more important to Sadie that I find the right vehicle than it was to make a sale. I liked that and it was a major factor to buy my Ford at Kennedy.
Alex is very professional and hard working. Despite inventory limitations, she was able to locate the perfect vehicle for me. Great experience at Kennedy Ford. Massimo and David were great to work with as well.
Amazing customer experience from start to finish. I have been a long time Ford customer and have purchased from several different dealerships but the team at Kennedy Ford was exceptional - especially Sadie in sales who went above and beyond for us. She is absolutely wonderful and made the experience effortless and fun...
Top notch experience from Steve H!! From the moment he waved at us from his desk to the moment he waved at us from the rear view mirror of our new used vehicle!! Totally helpful, and professional. He directed us throughout the whole process with help from Amanda and Steve. Thanks again!!
BOB KANARY
BOB KANARY
11/22/22
Our Explorer is perfect, same for our product advisor Sadie who made sure everything was the same for delivery. Sadie was attentive, professional and present. Massimo our Financial Services manager made sure we were covered with extended warranty and secured our financing with ease. Thanks to Clayton and Gerardo the Sales managers who gave us a great deal and a great experience. The Nourse family have created a customer friendly environment which is maintained by their fine GM Andre Marchese who was available and available during our purchase. If you’re looking to find a vehicle don’t go anywhere else. Thanks Team!
Amazing, seamless experience at Kennedy with Steve!!! Highly recommend seeing him for your next vehicle purchase!!!
Phillip Bond
Phillip Bond
11/21/22
I am delighted to have purchased my 4th Explorer. The Ford brand is a vehicle that I have come to trust over the past 20 years. I looked at many brands of SUVs to purchase this time, and I just returned to what I had confidence in, which was Ford. My last two explorers were driven for many years and I accumulated over 400,000 km on the original engine. Ford's motto is true "Built Ford Tough."Thank you, Sadie Watson, Product Advisor - Kennedy Ford in Oakville, for all your help in this purchase. I have been looking for the last year and was waiting for the right opportunity. When I saw this deal, I travelled from Ajax to Oakville to check it out. Well, I did more than check it out; I purchased it. Thank you, Amanda McGivern, Finance Director - Kennedy Ford, for answering all my concerns.My last Explorers was also purchased at Kennedy Ford Oakville. The Kennedy Ford dealership group knows what they are doing to obtain repeat customers.Thank You,Phillip Bond, the proud owner of his 4th Explorer
Julie Edgar
Julie Edgar
11/16/22
My first experience in 30 years, hassle free and super quick! The people (Maya, David and Massimo) at Kennedy ford were very knowledgable and super friendly and got it done! I walked out in two days with my new purchase. A bronco sport i love!!
I purchased my dream vehicle yesterday from Kennedy Ford. I worked with Harry who was not only helpful and knowledgeable, but he was genuinely happy and excited for us! In the past, I had such a terrible experience at another dealership, the salesperson, the account personnel and the manager, that this time I purposely avoided them. However, Harry, David and Amanda have made this experience so amazing that I would recommend them to anyone and everyone! Thank you again Harry for everything!
Andrea Putre
Andrea Putre
11/16/22
Jim in service absolutely made my day yesterday. His customer service was exceptional and he went above and beyond to get my car back to me in time to pick up my kids from school. It was also so refreshing to be thanked for my business. Was trying this dealership out as I didn’t have the best experience with previous Ford service departments and I’m so glad I found this one. Highly recommend this service department!
Oswald T
Oswald T
11/14/22
Maya @ Kennedy Ford helped me locate the perfect Raptor for my Father.We connected online and had everything sorted out before we stepped through the door a few days later.Thanks to the team @ Kennedy Ford we purchased a 2022 Raptor with all the packages we wanted. The hand-off was super quick and we were out on the road within 48 hours.Thanks again for all your support!Definately recommend you visit Kennedy Ford and speak with Maya.
茹G
茹G
11/14/22
Just took delivery on the 2019 Raptor. Harry and Amanda were great and professional so work with. Highly recommend this dealership!
ashmeet kaur
ashmeet kaur
11/14/22
i would like to thanks sadie! she is just amazing we bought 2019 ford mustang . she helped us throughout the process and made everything so smooth. highly recommend. they just know how to help their customer in best way . Thanks Sadie you are amazing!
Wendy Phair
Wendy Phair
11/07/22
Chris and the entire team at Kennedy Ford went above and beyond to help get my daughter a new car. Timing was a factor for us as her car died and she needed a new one asap. They all worked together to make it happen. Thank you very much Chris and team Kennedy Ford
One of the best buying experiences I've ever had! As someone who typically trades in a vehicle every 1-2 years, I've been able to work with many dealerships and sales advisors. I had the pleasure with working with Sadie Watson from Kennedy Ford on my recent F-150 purchase. Sadie was extremely knowledgeable on all F-150 models and made the process extremely quick and simple. She was able to find the exact model I was looking for and made the extra effort to introduce me to the rest of the team. I'll definitely be returning to Sadie and the team at Kennedy Ford for my next purchase! HIGHLY RECOMMEND!
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