Customer Reviews
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We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Kennedy Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.
We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?
Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Kennedy Ford.
Excellent
JACKSON MEADWELL WENT BEYOND FOR US. WORKING overtime to make us happy. Great dealership
We are very happy that we choose this location for our corporate needs. The dealership provides very friendly professional customer service that you can feel from the moment you step in.
Our personal thank you goes to our sales representative Kevin and the financial advisor Massimo. If I could rate from 1 to 5, 5 being the Best, id give 11: 5 and a half each! Both, Kevin and Massimo, are very professional and knowledgeable, customers service oriented, respectful, well understanding the needs and wants of their clients’ business. There was no aggressive approach nor feeling of trying to make the goal numbers on our expense. As a matter of fact, what we were advised and offered was more than we knew to ask but absolutely only the necessities - things that made sense with our business needs. Nothing less, nothing more! We are very grateful to Kevin and Massimo for an incredible experience and the way they approach the business- hard work, dedication, respect and caring. We left feeling that the all we needed was taken care as a whole package so the only thing we have to do now is just enjoy the lease))
Looking forward to do more business with Ford Kennedy in Oakville and highly recommend this location and its dedicated team!
Our personal thank you goes to our sales representative Kevin and the financial advisor Massimo. If I could rate from 1 to 5, 5 being the Best, id give 11: 5 and a half each! Both, Kevin and Massimo, are very professional and knowledgeable, customers service oriented, respectful, well understanding the needs and wants of their clients’ business. There was no aggressive approach nor feeling of trying to make the goal numbers on our expense. As a matter of fact, what we were advised and offered was more than we knew to ask but absolutely only the necessities - things that made sense with our business needs. Nothing less, nothing more! We are very grateful to Kevin and Massimo for an incredible experience and the way they approach the business- hard work, dedication, respect and caring. We left feeling that the all we needed was taken care as a whole package so the only thing we have to do now is just enjoy the lease))
Looking forward to do more business with Ford Kennedy in Oakville and highly recommend this location and its dedicated team!
Chris Cheevers at Kennedy Ford was great to deal with. Super helpful, professional, and made everything easy. Highly recommend him!
Andy on the service desk was great at handling the recall changes needed for my 2024 Ranger Lariat.
I had an outstanding experience working with my salesperson Ikrma Mahmoud during my recent car purchase. From the moment I walked in, they were friendly, professional, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all my questions, explained every detail clearly, and made the whole process smooth and stress-free.
What I appreciated most was their honesty and patience. They never rushed me, provided transparent information, and made sure I felt confident with my decision. Their customer service truly went above and beyond, and I left feeling valued and well taken care of.
What I appreciated most was their honesty and patience. They never rushed me, provided transparent information, and made sure I felt confident with my decision. Their customer service truly went above and beyond, and I left feeling valued and well taken care of.
Response from the owner:Thank you so much for taking the time to share this. We are very glad to hear that your experience with Ikrma was smooth, transparent, and pressure free. He takes a lot of pride in helping clients feel confident and supported through the entire process, and it means a lot to see that reflected in your visit.
We appreciate the opportunity to earn your business and are here for anything you need moving forward. Enjoy your new vehicle and thank you again for choosing Kennedy Ford.
Response from the owner:Thank you for the 5 stars. We appreciate the support and look forward to helping you again in the future.
Response from the owner:Thank you for the 5 star rating. We are glad your experience was a positive one and we appreciate you choosing Kennedy Ford.
Had a great experience with Alex — very friendly, helpful, and provided excellent service.
Response from the owner:Thank you for sharing this. We are glad to hear Alex provided friendly and helpful service throughout your visit. We appreciate your business and are here for anything you need.
Bought my F150 from Alex, she was great to work with and helped me get the deal I wanted. I Would recommend Kennedy Ford.
Response from the owner:Thank you for sharing this and congratulations on your new F-150. We are glad to hear Alex made the experience smooth and helped you get the deal you were looking for. We appreciate the recommendation and your business.
Just finalized my purchase Alex. The whole transaction was smooth and everything that I had asked for was done in a timely manner. Highly recommend. Very happy with my purchase.
Response from the owner:Thank you for the kind words. We are very glad your transaction with Alex was smooth and timely. Enjoy the new vehicle and thank you for recommending Kennedy Ford.
Working with Chris for a 2nd time here at Kennedy Ford was as smooth as the 1st time. Hoping to work with him again in the future.
Response from the owner:Dear Justin,
Congratulations on your truck, you are going to love it!
Welcome to Kennedy Ford!
Andre Marchese
General Manager
Chris is fantastic - he does an outstanding job everytime!
Response from the owner:Thank you for taking a moment to share your experience. We are happy to hear Chris always takes great care of you. Thank you again for your support.
When we have decided to change our vehicle we couldn’t think of anyone else to help us on it . Chris is always wiling to answer all of our questions, giving us all the information we need to make the best decision to our family.
Response from the owner:Thank you for taking the time to share your experience. We are happy to hear that Chris has earned your confidence and continues to guide you through the process with care. We appreciate you choosing Kennedy Ford again.
Great experience purchasing my new truck. Chris checked off all the boxes and made it an easy going process from start to finish. Highly recommend!
Response from the owner:Thank you for sharing this, Andrew. We are glad to hear your truck purchase was smooth and that Chris made the entire process easy from start to finish. We appreciate the recommendation and your business.
Fantastic customer service by Tara in Kennedy's Service Dept!
Fast, efficient, thorough and friendly.
We all know how difficult it can be to get good customer service these days, but Tara gets five stars!
Fast, efficient, thorough and friendly.
We all know how difficult it can be to get good customer service these days, but Tara gets five stars!
Response from the owner:Thank you for sharing this. We are very glad to hear Tara provided fast, efficient, and friendly service. She takes a lot of pride in helping our clients, and it is great to see that recognized. Thank you for the five stars.
I have been dealing with Alex for the past 4 years. She is just wonderful to do business with.
Response from the owner:Dear Lisandro,
Dear Lisandro,
Was a pleasure meeting you, thank you for the kind words and 5* Review!
Welcome to Kennedy Ford!
Andre Marchese
General Manager
Alex was very professional, courteous and knowledgeable. She made buying my new Mach-E an absolute pleasure to do. I would definitely buy my next car from her.
Response from the owner:Thank you for the review. It is great to hear that Alex made your Mach-E purchase smooth and enjoyable. We appreciate the feedback and are happy to know you would return to work with her again.
Daniel da silva did a great job job helping Me by my truck i was from out of town answer my text all the time
Response from the owner:Thank you for sharing this. We are glad to hear Daniel took great care of you and made the process easy even while you were out of town. We appreciate your business and your feedback.
Alex was professional, patient and customer focused - thank you!
Response from the owner:Thank you for taking a moment to leave this feedback. We are happy to hear Alex took great care of you. Thank you again for choosing Kennedy Ford.
Had a great experience buying my first EV from Daniel and Massimo.
Response from the owner:Thank you for taking the time to share this. We are very happy to hear Daniel and Massimo made your EV purchase a positive and enjoyable experience. Thank you again for choosing Kennedy Ford.
Chris was fantastic start to finish. I would definitely recommend to family and friends.
Response from the owner:Thank you for sharing this. It is great to hear that Chris made the whole experience easy from the moment you started. We appreciate you recommending us to others and look forward to helping again when you need us.
One of the Best dealerships ever
Response from the owner:That means a lot to us. Thanks for taking the time to share your experience.
Kennedy Ford and Alex Pulido are absolute rockstars! From the moment we walked onto the lot to the final handshake, they made buying a car an incredible experience. Alex was knowledgeable, patient, and went above and beyond to find us the perfect vehicle. The team at Kennedy Ford truly cares about their customers, and it shows. We couldn't be happier with our new ride and would highly recommend Kennedy Ford and Alex to anyone in the market for a new car!
Response from the owner:What an amazing review. We really appreciate you sharing this and are glad Alex helped you find the perfect vehicle. Thanks for trusting our team and enjoy the new ride.
Kennedy ford is the best for our business and our family. For 30 years we have dealt exclusively with David Nourse and his team. What a team! From David to Alex they can’t get better. Kennedy ford is part of our family.
Response from the owner:We really appreciate you taking the time to share this. Thirty years is something we don’t take lightly. Thank you for your loyalty and for being part of the Kennedy Ford family.
Just bought my new car at Kennedy. Jackson Meadwell was amazing!!
I was travelling and he kept me posted about my car via text throughout the entire process. Very attentive to my questions and made himself available even on his off hours. He followed up after the sale to make sure everything was ok.
Highly recommend working with him if you are looking for a new car or truck.
I was travelling and he kept me posted about my car via text throughout the entire process. Very attentive to my questions and made himself available even on his off hours. He followed up after the sale to make sure everything was ok.
Highly recommend working with him if you are looking for a new car or truck.
Response from the owner:HI Brenda, Thank you fr the kind review. We see that you rated us 4 stars as you were not able to decipher the invoice. I want to let you know that we are always happy to go over your invoice with you and answer any questions you may have and help make it clear to understand. We do apologize though that it was not as easy to decipher as it has been in the past. We look forward to assisting you next time and hope that we can earn a 5 strat rating from you in the future!
Alex is really nice and helpful she is available and responsive even if she is off work, we had a nice experience with her
Response from the owner:Thank you for your review. Great to hear Alex made your experience a good one. We appreciate you choosing Kennedy Ford.
Dealt with Alex, and we had an A++ experience.
Response from the owner:Thank you for this, John. Glad to hear Alex delivered an A++ experience for you.
Awesome dealing with Chris Cheevers. He made leasing my new truck easy any enjoyable.
Response from the owner:Manny, thanks for the 5 stars!
My experience with Kennedy Ford and their entire sales team was excellent! I was in the market for a new F-150 for my business and was extremely impressed with the efforts of Daniel Da Silva and the rest of the team. Daniel went and has continued to go above and beyond spending a lot of time with me going through all the ins and outs of the purchasing process and vehicle options. I had MANY questions and Daniel did not miss a beat. If he doesn’t know the answer off the top of mind he will find it out! He was a pleasure to work with and I look forward to continuing our relationship!
Response from the owner:Hello Joseph, thanks for choosing Kennedy Ford! Enjoy your new F-150!
We have been leasing/ purchasing vehicles from Chris Cheevers @Kennedy Ford for a while now. Chris is always professional and makes getting our vehicles easy. Chris's really cares about his customer. Any time we have an issue with our vehicles Chris takes care of us. Anyone who deals with Chris at Kennedy Ford is in good hands.
Response from the owner:Brook, thank you for your repeat business.
It was easy and Efficient, Alex made everything smooth and understandable.
Response from the owner:Ernesto, thank you for choosing Kennedy Ford. We hope you enjoy the new ride!
I went to look at a car and the staff at Kennedy were great. Alex was great and didn't pressure me. Very professional.
Response from the owner:Hunter, thank you for the review. Happy to hear Alex took good care of you during your visit(s).
I recently purchased my vehicle from Kennedy Ford, and Jackson made the whole experience smooth and enjoyable. He was knowledgeable, patient, and never pushy. Jackson answered all my questions clearly and helped me find the best deal for my budget. I really appreciate his professionalism and friendly attitude — I’d definitely recommend Jackson to anyone looking to buy a Ford!
Response from the owner:Parmann, thank you! Jackson is great and we're happy you thought the same.
Always nerve wracking buying a new car and Alex made the process so seamless and enjoyable! Wouldn’t hesitate to work with her again
Response from the owner:Tanya, Alex thanks you for the 5 star review.
Alex has gone above and beyond helping me to get into the right truck at the right price at the right time. Her professionalism has been extraordinary, moving less than 5 star treatment. I previously had a negative impression of dealership transactions, Alex has restored my faith in that she shows passion and you can tell she is truthful and honest. You are lucky to have her working for you.
Response from the owner:Thank you for choosing Kennedy Ford and the review!
Chris Cheevers went above and beyond to get me the car I wanted. He came in on his day off to deliver the car so I could have it before the long weekend. His communication throughout the process was exceptional and even followed up a few days after to see what I thought of the car and to see if I had any questions. Thank you Chris
Response from the owner:Samantha, thank you for taking the time to share your experience and the great photo of your new Explorer. We are happy to hear Chris delivered exceptional service and made the process smooth from start to finish. We appreciate your business.
Took my vehicle in just to do a check and I was Pleasantly Surprised at how easy it is to speak with the agents at the Desk.
Their Experience shows clearly through the advice and feedback that I got .
Shevonne is extremely Helpful and Understanding... I truly do Appreciate their service... Happy Thanksgiving!!!
Their Experience shows clearly through the advice and feedback that I got .
Shevonne is extremely Helpful and Understanding... I truly do Appreciate their service... Happy Thanksgiving!!!
Response from the owner:Thank you for the thoughtful review. We are pleased to hear that Shevonne and our service advisors provided helpful guidance during your visit. We appreciate your trust and hope you had a great Thanksgiving.
I had an excellent experience working with Chris Cheevers on my F150 order. From start to finish, Chris was outstanding at keeping me in the loop—always providing timely updates and clear communication throughout the entire process.
When delivery day came, he truly went above and beyond to make sure everything was perfect. The truck was absolutely pristine, and it was clear that Chris had personally taken the time to ensure every detail was right.
I couldn’t be happier with the service and professionalism Chris provided. Highly recommend working with him if you’re considering a new vehicle.
When delivery day came, he truly went above and beyond to make sure everything was perfect. The truck was absolutely pristine, and it was clear that Chris had personally taken the time to ensure every detail was right.
I couldn’t be happier with the service and professionalism Chris provided. Highly recommend working with him if you’re considering a new vehicle.
Response from the owner:Thank you, Dejan. Really glad to hear Chris kept you in the loop the whole way and made sure your F-150 was spotless on delivery. Enjoy the new truck and thank you for putting your trust in our team.
Great experience with Alex, quick and easy. She knows her cars.
Response from the owner:Really appreciate you taking a moment to leave this. Alex works hard to make the process simple for our clients. Glad she took good care of you.
Chris Cheever’s is the man !!!
Great experience with Chris and Amanda
Thanks for the great service guys !!!!
Great experience with Chris and Amanda
Thanks for the great service guys !!!!
Response from the owner:Thank you for sharing this, Aaron. We are glad to hear you had a great experience with Chris and Amanda. We appreciate you choosing Kennedy Ford.
Great service as always from Chris
Response from the owner:Thank you, Paul. Glad to hear Chris took great care of you again.
With a decision to purchase a new vehicle late in the year, Alex and David had their work cut out for them.
They found my dream car and I had it quickly.
From the test drive to the delivery I was in good hands.
Financing was made easy by Amanda too.
I love my Bronco Sport!
They found my dream car and I had it quickly.
From the test drive to the delivery I was in good hands.
Financing was made easy by Amanda too.
I love my Bronco Sport!
Response from the owner:Hi Christine! We are happy to hear these kind words about our service department. We pride ourselves on a high level of customer satisfaction and we are happy to hear you experienced it! Thank you for your business!
Response from the owner:Thanks for the rating, Daryl. We’re glad to see you had a positive experience with us.
I bought a brand new car at Kennedy Ford in August 2024. There was an issue with my car which I brought to the attention of my sales person on day 1. After reaching out to my sales person directly several times over the course of the year and unfortunately getting nowhere, I called in to Kennedy Ford and asked if I could deal with someone else and I was thankfully put in contact with David McAuley. He acted and rectified this situation quickly and professionally and I was pleased in the end. Thanks again David for all your help!!!
Just did a trade with Kennedy Ford from a car to a truck. Great experience. Alex let me test drive a few different models right of that bat without hesitation. Great customer service.
