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Customer Reviews

2024 Ford Expedition

We Want Your Google or Facebook Review

We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Kennedy Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Kennedy Ford.

Kennedy Ford
Excellent
4.6
I had a great experience with Ford Kennedy. The service was excellent and very quick. I would like to highlight the outstanding attention and professionalism of Mrs. Alex Pulido. She was incredibly helpful, attentive, and made the entire process smooth and pleasant. I highly recommend their services!
Alex Pulido was exceptional during the end to end process, always willing to listen, give honest advice and be as helpful as possible. We as a family, truly appreciate all her time and efforts and will recommend her to anyone that asks!!!!
Wonderful experience. Chris Cheevers and Amanda helped me so much through the process. It is a very nice place and not intimidating at all. We have dealt with Kennedy Ford for years and it has always been a great experience. Thanks everyone, we love our new car !!
Had a wonderful experience with the purchase of my new Ford Explorer. Chris Cheevers found the one I was searching for and I love it!!
We bought our new 2025 Escape here with Alex. Very smooth and happy process. They are prompt in getting the car ready for pickup. Alex is a great agent to work with. Thanks!
I wanted to purchase my vehicle at the end of my lease and Chris Cheevers made the process so simple. He was easy to work with, answered my questions, and worked with me to make sure I got what I needed. I cannot recommend him (or Kennedy Ford) enough!
Chris is a good person!! He is very professional and nice guy when I did my car lease. He worked very hard to find the car that I wanted and finally we did it! Also he gave me lots of information that I needed!I gave him 5 stars because he deserves it!
I had a great experience buying from Kennedy Ford. Rob Hannah was straightforward and efficient throughout the whole process. He certainly knows the F-150 platform very well and made the process as seamless as possible for me.Thanks again, Rob!!
I recently purchased a Ford Bronco Sport from Kennedy Ford in Oakville, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, the entire team made the process incredibly smooth, transparent, and stress-free.David, the manager, and Alex, my sales consultant, were both outstanding—friendly, knowledgeable, and genuinely committed to helping me find the perfect vehicle. They offered upfront, competitive pricing right from my initial email inquiry, which stood out compared to other dealerships I had contacted. There was zero pressure, just clear communication and exceptional service every step of the way.When I came in to test drive the exact Bronco Sport I was considering, everything was perfectly arranged. I loved the vehicle, and the process of signing the deal and completing the credit application was seamless.On delivery day, the experience was just as smooth. Massimo in finance was personable and efficient, walking me through everything with clarity. I also appreciated the detailed vehicle walkthrough and the care taken to ensure the car was ready to go—clean, prepped, and even transported properly for the final handoff.Kennedy Ford truly sets the bar for how car buying should be: honest, professional, and entirely customer-focused. Thanks to the whole team for making this such a positive experience—I’m thrilled with my Bronco Sport and grateful for the exceptional service!
I was once again completely satisfied with the customer service and professionalism I received in getting my F150. Chris Cheevers gave me a number of options to look at and helped me get the vehicle I wanted. Massimo in financing was very helpful in explaining the extended warrantee options and the details of the deal.I would recommend Kennedy Ford to anybody.
I had a good experience here. Alex she helped me choose the car I love. and the process was quick and easy.
I just wanna say thank you to Robb for the amazing deal and it is nice working with him.If someone is looking for any kind of trucks or cars please contact highly recommended.Thanks Robb,David and Amanda.
I bought a truck from Kennedy Ford 2 months ago. I was fortunate enough to get to work with Alex and her Sales Manager Jeff.I cannot say enough great things about my experience here. Friendly, helpful and knowledgeable staff all whom truly seemed like they wanted to help me get into the right vehicle and stay within my firm budget.I will recommend Kennedy Ford, Alex and Jeff to everyone looking to get into a newer vehicle. Great family run business!Thanks again Alex and Jeff!
I recently purchased a 2025 F-150 after trading in my prior vehicle. I dealt with Kevin who was my sales rep. Living further away from this dealership a lot of the prep work and information was dealt with over the phone making it a very smooth and time saving interaction. Upon actually going to the dealership to sign the paperwork and make sure everything was the same as discussed, Kevin made sure to go over everything making sure I was receiving exactly what I was expecting. When picking up my vehicle, I was running a bit late getting to the dealership and upon pulling in before I could even get out of my current vehicle, there was Kevin Pulling my new trucking right up front. Even though it was such a small detail its those details that go a long way. Overall, Kevin was very knowledgeable, professional and not pushy at all. I would Highly recommend Kennedy Ford Oakville and dealing with Kevin for any of your Ford Purchases.
Alex P. was great to work with. Very appreciative of my business and worked well negotiating a deal where both parties were happy. Would recommend and buy from again.
I recently purchased a 2024 F-150 from Alex back in January, and she was great to deal with from start to finish. She took the time to understand my needs, was knowledgeable about the vehicle, and got me very competitive pricing. She was easy to talk to and never pushy, making the whole experience smooth and stress-free.Ian Fewks was also great to deal with—both he and Alex made the process seamless. I’ll definitely be coming back to purchase more vehicles for my business in the future. Highly recommend working with them!
Had a great experience with Alex at Kennedy Ford. She was thorough, provided everything I asked for and stayed in touch and available post purchase to answer questions. Very happy with my Bronco!
Alex helped me a lot, she was honest and clear, I love my truck 🤗, Kennedy Ford excellent team.
From the moment I met Alex, I felt comfortable and trusted her. She is really professional and straightforward. You should keep Alex; she truly represents the company in an exceptional way.
Great people very kind, and welcoming. Chris was a wonderful sales person very professional throughout the purchase process. Chris kept us informed of all the steps, and helped with all our needs to make our purchase as seamless as possible.
I am very happy with all the attention I received from the saleswoman Alex!!! She guided us through the entire purchase process in a clear and timely way. She answered all our questions at all times and we had an excellent purchase.
Picked up a F150 from Alex and it was breeze! Alex made it smooth and stress free. I would recommend if you're looking for a vehicle to visit Alex at Kennedy ford!
I recently retired my car that I have been driving for almost a decade. I decided to visit Kennedy Ford to see the same sales rep who sold me the car That i have been driving for years. Alex Pulido is by far one of the best Sales Rep that I have ever interacted with. She put my interests and comfort at the forefront during all our interactions. I chose to buy from her due to her patience and experience. Nowadays consumers are constantly being preyed upon via predatory sales tactics. Alex’s honesty and authenticity was a breath of fresh air. I have no doubt this car will last another 10 solid years.
I bought 2024 F-150 Hybrid from Kennedy FordIt was very good experienceManager David Mcaulay give us very good deal got Lot of incentives and discountsIf anyone looking for fair and good dealMake sure to visit kennedy ford Oakville and contact David McAuleyThere
My husband and I recently purchased an F 150 from Kennedy Ford. The sales Consultant Alex Pulido was very professional and knowledgeable about the vehicle, the process, and follow up. The world needs more sales people like her. I am extremely pleased with the team at Kennedy Ford and would highly recommend to anyone they stop in and speak with them.
Response from the owner: Thank you for taking the time to complete this review Mary. We appreciate your business your feedback. We are very proud of Alex and the level of customer service she provides. Please let your friends and family know that Alex (and the Kennedy Ford team) would love provide the same level of service you experienced recently!
Rob, David, and Massimo were all amazing. They were all super helpful, communicative, and created an overall positive car buying experiance.
Response from the owner: Liam, thank you for the excellent review. Rob, David and Massimo are key members of our team and appreciate your business, feedback and referrals!
My second recent experience with Kennedy Ford service, and Jim Covell in particular, was excellent in the circumstances. Kennedy couldn't find a starter for my Edge ST, so it brought one up from the US, which took 2 weeks (of rental car because I'm out of warranty). Jim explained things and kept me informed, and followed up on the job once the starter came. Good job!
Response from the owner: Thank you for your kind words Grant. We are very proud of our Parts and Service team here at Kennedy Ford. Digging into a problem and sourcing a part from the U.S. was a great solution. So glad Jim and his supporting cast were able to help!
Recently bought a Escape phev from them. Rob helped me with the process and he was great to deal me. Gave me a good price for the vehicle and quick to respond. Provided quote over the phone and did not have to go to dealership for anything other a test drive. Will buy from them again. Good experience. Ask for Rob if you are there.
Response from the owner: Hello Piyush! Thank you for your business and kind words! Rob is one of the best in the business, we are glad to have him on the team here at Kennedy Ford. He (and we) appreciate your recommendation and referrals!
The service staff is ALWAYS so wonderful and helpful, shout out to Jim C (service advisor) and Richard M (tech), put so much care and respect in taking care of their clients and their clients vehicles! They both deserve a raise and praise for always going the extra mile!
Response from the owner: Thanks Nicole, appreciate you taking the time to send this review and your kind words.
Chris Cheevers, great service, great attention to detail and thanks for making my experience seamless in purchasing my new truck.
After my BMW X5 was totalled in an accident, I knew exactly what I wanted to purchase. A white lightening to match my husband's black one. My grandfather worked for Ford his entire life and it was time to get back in a Ford and keep the tradition going.After a HORRIBLE experience at Meadowdale Ford, we knew we needed to go to Kennedy Ford.We went to see Chris (5/5⭐⭐⭐⭐⭐)! The process was seamless and within days, I was able to pick up my new truck. It has so much room for two kids and a dog. I also can bring my blow dryer, lap top and air fryer anywhere. It's my favourite! 🩷 Everyone stops to see if I need help when I put my groceries in the frunk. It's always a laugh.Thank-you Chris & Kennedy FordP.s. sorry for my kids trying out every vehicle in the show room and honking a few horns 🪿
I recently financed a 2025 ford maverick from kennedy ford. With the assistance of Massimo Palmese, Alex Pulido, and Rob Hannah, i can confidently say I have no complaints. The truck is incredible in and out, Massimo did an excellent job helping me understand the financing terms, warranty agreements, and ownership information. Rob and Alex were very helpful in helping me understand the truck and overall making me feel welcomed. Thank you again Kennedy Ford.
We had a wonderful time working with Kennedy Ford especially with the sweetest sales person ALEX 🙂 she was amazing and so sweet 🥹 it was a great experience and we were confident in our purchase from start to beginning all the people in that place were so fun and energetic
My thanks to Sam on Friday for freeing up my seized hood latch. I came there just before closing time and he had me on my way in 5 minutes. So good.
Excellent experience. Alex delivered on everything promised. Fantastic support. I would recommend to anyone who asked. Thanks again.
Had an excellent experience getting my bronco sport. Brittny was a joy to work with. Made me feel very well informed and always kept me up to date throughout the whole process. Would gladly visit again the next time I'm in the market for a new vehicle.
I had my first experience leasing a vehicle at Kennedy Ford. I had the privilege of working with Chris Cheevers, who was very helpful and knowledgeable through this process. He communicated effectively through phone, text and email and I appreciated his consistent follow-up. Chris’ straight forward approach, his level of expertise, his knowledge, his ability to build rapport as well as his years of experience, helped me feel comfortable and supported.
5-Star Google ReviewI recently purchased a vehicle from Brittny at Kennedy Ford, and the entire process was smooth and stress-free. Brittny was incredibly helpful, pleasant to work with, and made sure all my questions were answered. There was none of the typical “car sales” pressure or shady tactics—just a professional, transparent, and enjoyable experience. I highly recommend Brittny and the team at Kennedy Ford if you’re looking for a great car-buying experience.
Just bought a car here yesterday, and the service was fantastic all around! Rob got me a great deal on the car and was super friendly! Amanda in finance was super friendly and was also fantastic at making sure all paperwork was actually understood! These guys are superstars and I highly recommend!! ⭐⭐⭐⭐⭐
I had an exceptional experience at Kennedy Ford, thanks to Kevin Collins! He was incredibly humble, kind, and a true professional. Unlike many salespeople, Kevin wasn’t pushy at all—he genuinely listened to my needs and made the process smooth and stress-free. It’s rare to find someone who combines expertise with such a warm and approachable demeanor. If you’re looking for a top-notch salesperson who truly puts the customer first, Kevin is your guy. Highly recommend!
Great dealership, very hospitable and helpful. Alex and David did a great job throughout my buying process.. I was very happy with the experience.
Brought in my vehicle for a recall and had the best service from Jim and the team!Highly recommend.
I highly recommend Kennedy Ford and Alex Pulido for your next purchase. Alex was professional and extremely prompt in all her communication. No question or request seemed like a bother. She was knowledgeable about the product as well as the process. I understand that sales personnel are representatives of the dealership, but Alex’s dedication to providing honest information made me trust the process implicitly. Alex talked extensively about how the staff and ownership at Kennedy are her family, and upholding the family values of the Kennedy dealership was a principle in her deals. Statements like this are usually just salesperson tactics, but Alex was true to every word.
"I’ve purchased my Ford Ranger at Kennedy Ford dealer in Oakville, Ontario - Alex Pulido is by far the easiest and most knowledgeable person to work with. She is very committed to her job when it comes to selling high quality, solid cars at a good price. I felt she had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Alex to buy your next vehicle at Kennedy Ford dealer"
I visited Kennedy Ford today, and I was pleased with the very kind and friendly atmosphere at the dealership. The receptionist welcomed me and made sure that I met the Sales Consultant exactly at 9 am, which was my appointment time. The Sales and Leasing Consultant Madison was very professional and transparent in business. I also appreciate Kevin's help with organizing the appointment. I strongly recommend Kennedy Ford for those, who are looking for a pick-up truck or an SUV.
Response from the owner: Thank you for your kind words Danishbek! We are proud of our team here at Kennedy Ford and appreciate that Madison, Kevin and one of team members at Reception stood out.
I recently had the pleasure of working with Rob Hannah during my car-buying experience, and I cannot recommend him highly enough. Rob went above and beyond to ensure the process was seamless, stress-free, and enjoyable.From the moment I walked in, Rob demonstrated exceptional professionalism, in-depth product knowledge, and genuine care for my needs. He took the time to understand what I was looking for, patiently answered all my questions, and provided clear, honest guidance throughout the decision-making process.What truly stood out was Rob’s commitment to customer satisfaction. He made sure every detail was handled with precision and went the extra mile to ensure I was completely comfortable and confident with my purchase.Rob’s dedication, expertise, and approachable demeanor made this the best car-buying experience I’ve ever had. I highly recommend Rob Hannah to anyone looking for top-notch service and a truly professional experience. Thank you, Rob, Dave and Massimo for exceeding expectations and setting the bar so high!
Very pleasant experience with excellent advisors especially Alex she was so nice.
Sales Rep Chris Cheevers took the time to help my 84 year old mother get the vehicle that suited her needs. Great experience CC. Thank you
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