Customer Reviews

2024 Ford Expedition

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We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Kennedy Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Kennedy Ford.

Kennedy Ford
Excellent
4.6
Amazing service with Chris Cheevers - highly recommend… quality service, follow up and ownership are a lost art in sales nowadays so what a pleasure to work with Chris and get all of the above.
Mike Ponte
04/02/26
Chris was great from start to finish! He was responsive helped guide us through the entire process
slatski33
03/31/26
had Zero intention of buying a new car when i walked in, but was presented with such a great deal and fell in love with the truck. Ikrma the sales rep was super helpful and never made me feel pressured at any point of the sale. very happy with my buying experience #WillRepeat
Per Humle
03/28/26
Chris at Kennedy Ford helped us lease a new business vehicle. He was very knowledgeable, honest and easy to work with. Thank you Chris
Photo from customer review
Just purchased 2 2025 Black Escapes from the man of the year. Chris Cheevers at Kennedy Ford. We have been leasing/ purchasing vehicles from Chris Cheevers @Kennedy Ford for a while now. Chris is always professional and makes getting our vehicles easy. Chris's really cares about his customer. And no I am not his wife. Thanks for all your help.
Photo from customer review
Response from the owner:Brook, thank you for your repeat business.
I recently leased a Ford Bronco Sport, and I couldn’t be happier with my experience. The whole process was smooth and straightforward, and the vehicle itself is amazing — stylish, comfortable, and perfect for both city driving and adventures.

I especially want to mention Chris and Massimo, who helped me throughout the process. They were both incredibly professional, patient, and made everything easy to understand. Their support really made a big difference, and I truly appreciate all their help.

Highly recommend the Bronco Sport and working with Chris and Massimo!
Anna B-A
03/26/26
Updating my original review after being contacted by the Service Manager.

After I posted my initial experience, the Service Manager reached out to me directly and took the time to clearly explain why I was asked to return to the original dealership in Fergus for the repair. His explanation made sense and helped clarify the situation.

That said, the issue for me was the lack of communication at the time of my visit. If the reasoning had been explained more thoroughly by the service advisor during my appointment, it would have avoided a lot of frustration and the impression that I was being turned away.

I do appreciate the follow-up and the effort made to address my concerns. Good customer service is not just about fixing the problem, but also about clear communication—and I’m glad that was ultimately provided.

Original review:
I bought new 2026 ford bronco in Fergus. I live in Oakville. So after picking the car up 4 days later I started getting all kinds of warning lights. I brought it to my local ford dealership, they did a diagnostic and since it was a problem with the differential, they told me I had to go back to Fergus to get the work done. Oakville is a ford dealership they should have taken the time to repair my car. Instead they sent me all the way back to Fergus to get it repaired. They obviously do not want my business. I will not be returning.
Oshy
03/23/26
Had a great experience at Kennedy Ford! Jacqueline helped me buy my Ford Bronco and made everything super easy and stress-free. She was friendly, patient, and really knew her stuff.

Definitely recommend asking for her if you’re going there!
Chris was amazing to deal with when I bought my Bronco!
Alisha Aamir
03/21/26
Ikrma has excellent knowledge of vehicles.
Definitely recommend meeting him if you looking for one.
Ikrma is 10/10. Highly recommended
Ikrma provided us with great customer service.
Brian Wigle
03/20/26
Kennedy Ford is a great car dealer with excellent service and value pricing.
D Gale
03/20/26
Reached out via email regarding a truck build, friendly staff were quick to reach out and went above and beyond to help.
Jeff L
03/19/26
Ikram was great to work with. Showed all the features. Good experience. Even mailing me a Ford beanie he forgot at home. Jeff
Mark Ct
03/19/26
I had the best experience buying my first car here at Kennedy Ford. Ikrma was great from the moment we walked in, and he was able to find me exactly what I was looking for at the right price. Would highly recommend asking for Ikrma. I’m so happy with my new car!
Best service every time!!! Thank you! 😊
Ryan Gribble
03/19/26
I had a great purchasing experience at Kennedy Ford with Ikrma Mahmood as my sales rep. He was easy to work with and dealer had competitive pricing. I wouldn't hesitate to recommend Kennedy and Ikmra to family and friends. I look forward to my new vehicle and dealing with them again!
Ron Duffy
03/16/26
Ikmra is very welcoming and knowledgeable. He works with you to get you into the vehicle you want!
Ikrma and david served us very well excellent service and provided best deal on F150
kamal deol
03/13/26
Best experience at kennedy ford
Served with the best ikrma and david helped a lot thanks
Harman Singh
03/13/26
Ikrma and david served us very well excellent service and provided best deal on F150
Raghda Ezzat
03/11/26
Purchased a 2026 Ford F-150 Raptor with Clayton and Ikrma. Very honest and easy to deal with. 100% recommend them
Anna Ruffolo
03/07/26
Chris Cheevers was our Leasing Manager. Knowledgeable , informative and patient in addressing our questions and concerns. An excellent customer experience.
Liliya
03/07/26
I had a great experience with Ikrma! He was friendly, knowledgeable, and made the whole car-buying process easy and stress-free. Highly recommend if you’re looking for someone honest and helpful.
Joe Cushing
03/07/26
We had a fantastic experience with Ikrma and David. Ikrma was very helpful and knowledgeable about the F-150 we inquired about. At the end of the day we went with Ikrma and bought the ford. Would definitely recommend Ikrma and Kennedy ford to friends.
Dezi Singh
03/06/26
David and Ikrma were super helpful and quick to answer my questions. They went above and beyond to make things work with my acquisition of a ford bronco.
From the moment we walked into Kennedy Ford we felt at home! Our sales representative Jackson Meadwell went above and beyond our expectations in finding the right vehicle for us. His sales manager David McAulay was personable, professional and easy to work with. We also enjoyed working with Amanda McGivern on the purchase details and financial transactions. These are extremely talented and personable professionals and I would not hesitate in recommending their services to anyone.
Leased my third Explorer ST from Kennedy. Always a great experience. Professional, knowledgeable team. Pain free, pressure free, quick process from Chris and Amanda. Andy in service also very knowledgeable and helpful. All around pleased with my 10 year or so relationship with this dealership.
Ikrma was very freindly and straightforward with any questions about the vehicle. We chose to deal with Ikrma even with living 2.5 hrs away as he gave us the best price we could find. I will deal with Ikrma for our next vehicle.
Chris Cheevers, Leasing Manager, made the leasing exchange process very smooth and was very responsive to our questions and needs.
Jeff Sousa
03/02/26
Even though the deal didn’t go through, I still want to give credit to my sales associate Ikrma, he was extremely helpful, professional, and patient throughout the process. David the manager was also great to deal with and took the time to work with us. Overall, a very positive experience.
Cliff Baker
03/02/26
Great experience at Kennedy Ford. Chris and the team always take care of us.Been a client for a long time and would always recommend.
Clayton & David have always took care of our needs. I pass 2 Ford dealerships on my way to Kennedy Ford. Well worth the drive to Oakville. Great experience all around.

2717774 Ontario Inc
I was purchasing a F150 Lightning, and needed to know the state of health (SOH) of the battery, and they got the information to me promptly, nothing remarkable right? Well not really, I was making the purchase from a used car dealer, not Kennedy Ford. I was driving through a severe winter storm to that used car dealer to take the truck to Kennedy Ford for the checkup; they called me while on route. They used the telematics to reach out to the truck and get me the information. The battery, with 144,000 km on it, had an SOH of 99%. That's practically new! The previous owner had taken good care of his truck. That clinched the sale. Thank you Kennedy Ford.
JKM Towing
02/28/26
Clayton and David are amazing guys to deal with from start to finish. Always been happy with the level of service from them.

JKM Towing
Gurkirat answered all my questions. He’s professional and responsive.
Bought a Bronco from Cardin and David! Amazing experience overall and drove 3 hours for this amazing deal. They beat my local dealers not just by price, but my customer service. I will definitely be getting my next car from them. Massimo the finance manager was very professional and explained everything to me clearly, leaving me feeling happy and comfortable that I made the right choice choosing Kennedy Fors.
​I had a great experience working with Cardin at Kennedy Ford. I went in to check out a truck, and he was really nice and took the time to show me everything. We sat down to work on the payments, and while it ended up being a little higher than what I was expecting, Cardin was completely understanding. I really appreciated that he didn't try to force or pressure me into buying something outside my budget. If you're looking for an honest, relaxed, and helpful salesperson, I highly recommend asking for him!
R M
02/26/26
Chris couldn't have been better, great experience start to finish!
Ryland
02/25/26
Had a great experience buying my 2025 Mach E at Kennedy ford. Worked with Kevin and Massimo process was super easy and straightforward. Would definitely recommend.
Sean O'Neill
02/25/26
Very easy to deal with. Super friendly.
I've been with Kennedy Ford for ten years now. When my car was totaled and had a few days to get a new one, Chris worked with me to find exactly what I was looking for, within my price range, and within my time frame.
Response from the owner:We love hearing from our customers and we appreciate your business and thoughts on us! Thank you for choosing Kennedy Ford! 🙂
I had great delivery experience and really appreciated Chris’ help! Thank you!
Outstanding experience from Mossimo, Madison and the whole team. Couldn't ask for better!
Chris helped me with the purchase of a beautiful new 2026 Bronco. He was very helpful and always available to answer any questions I had. I highly recommend anyone looking for a Ford use Kennedy Ford and ask for Chris to help with your leasing needs!